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Shipping & Returns
Shipping & Returns
- Free Shipping: Orders over $150 are shipped at no charge via standard ground shipping, unless an exception applies. Exceptions include:
- Oversized or heavy items suchs as wheels, brake rotors, exhaust systems, body parts, etc.,
- Orders to Alaska, Hawaii, Puerto Rico, U.S. territories, APOs, FPOs, and internationally.
- Orders for in-stock items taken before 1:00 pm Eastern time are shipped the same day.
- Orders placed after 1:00 pm Eastern time or on weekends will ship the next business day.
- Orders for items which are not in-stock (e.g. special orders, back-orders, etc.) will ship as soon as they become available. You will be advised of estimated delivery time.
- Our standard shipping service is available to the 48 contiguous states. Rates are are determened by the Postal Service Rate Feed.
- Next Day and 2-day shipping are available for an additional charge.
- Saturdays, Sundays and holidays are not counted as shipping days. For example - a 2-day order placed on a Monday prior to 1:00 pm would be delivered on Wednesday; A 2-day order placed on a Thursday prior to 1:00 pm would be delivered the following Monday. NOTE: applies to in-stock items only; items which are not in stock will ship as soon as they become available.
- Ordering in a time-sensitive situation (i.e. you need it tomorrow)?, GIVE US A CALL DURING NORMAL BUSINESS HOURS (M-Th, 8am-9pm; Fri 8am-7pm; Sat 9am-4pm Eastern time) at 855-925-6699. The only way you can guarantee delivery in 1 or 2 days is to speak with one of our phone reps and confirm: 1) that we have the part available to ship to you immediately, 2) that we have your correct shipping and billing information, and 3) that the order will be processed by 1:00 pm Eastern time.
You will hear from us! On the day we process your online order, you can expect an e-mail from us detailing the shipping status of the order and providing tracking information. If we have any questions, we will call you to verify information.
Shipping hazardous materials. The FAA (Federal Aviation Administration) strictly prohibits air shipments of items that contain certain amounts of aerosols or flammable materials (e.g. paint). As a result, a few of the products we sell must be shipped via ground carrier -- at no point on their journey from our warehouse to your house are these items allowed on a plane. Because of this, these products are offered for sale only in the 48 contiguous United States and Canada. There are no exceptions! If you place an order that contains one of these items, and the requested delivery method involves any form of air shipping, we will contact you and let you know when and how the item(s) in your order will be shipped.
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